John at One Hour did a wonderful job. He called before he came to double check the appointment. The company sent me a text and email with his picture and qualifications. This is a very nice touch for 2019 and safety concerns.
John was on time, courteous and professional. He took his time and diagnosed all of the issues with our system and then he went over pricing with us. He explained each price, what their program levels did and what issues needed addressed right away and what could wait a bit.
He also made some suggestions to help us resolve the reoccurring issues our ac has been causing in our yard. Our ac likes to make a puddle in our yard and kill our grass. He took some time to brainstorm with us how to fix this. We appreciated the extra help because it has been a problem for us for years.
So thank you again for your outstanding service and we will recommend you to all of our friends.
Beat part: I love that I get a text and email of who’s showing up at my door with a picture. If I had an elderly parent or was a single woman, living alone, this would put me at ease. Everyone I dealt with is friendly, professional and helpful. If I had no idea what they were talking about, they would physically show me. Lastly, they respect and appreciate their local Veterans.
Excellent, fast service by Buddy our repair guy! Thanks so much!😊
Todd was top notch! Ordered what we needed and so personal! Great service!😊
Wow! Service was thorough and so professional, new AC installed in 7 hours as promised! Love you guys!
John just provided us with fast, incredibly skilled service to flush out a clog in our drainage and help us reset our thermostat, thank you!!! We are good to go! Love this company and John was top notch!😊
Antonio was a very nice guy,very polite, very thorough in a timely manner. A real professional job.Thank you!
Kendall checked everything thoroughly & made recommendations that we will follow through on. He was polite & very personable. Thank you to Kendall and One Hour Heating & AC for an excellent job.
As always One Hour Heating & Air were great. Paul was fantastic and professional. He took his time to make sure that everything check out and he noticed that it looks like I have an electrical problem from the box on the outside to the inside breaker panel. Called electrician and he will be out tomorrow. Hopefully by tomorrow night we will once again have A/C.