The technician that came out to my home desives a ‘15’. I was concerned when he showed up at 5:30 .. for most people this is quitting time; not for John. He got right into diagnosing the problems, explained in detail what it was, how to fix it and how much it would cost. Much to my surprise he repaired my AC units at this visit ... and yes 4 hours later my home was cool 😎 again. John was polite, very knowledgeable, answered all my questions in detail in lay people terms so I could understand.
With so many AC /Heating repairmen out there it’s difficult to know who to go with.
For me I read there reviews checked the ratings and took a chance. Boy did I luck out.
If you’re concern like I was rest assure you can’t go wrong with this company!!!! They Are A++
Service tech was very informative on the condition of our unit. He spent what we felt was sufficient time to clean/service the heat pump upstairs and service the outside condenser unit. Recommendations for future needs were helpful. We will continue using One hour for a very long time. Very pleasant tech. Very professional .
I called as an emergency. Within three hours the tech was knocking on my door. Carlos was great. Did the evaluation Gave me the news and got it fixed. Did a great job.
I will have them again if needed
When Ourr AC cut out on a hot Saturday evening I called 1hour and was promised a service call by 3pm Sunday. The tech, Paul arrived at 9am Sunday. He then discovered a shorted motor controller and worked until he found a way to keep the ac working until a replacement park was available. Early Monday 1 Hour called to say the part would arrive Tuesday. The repair was completed hours earlier than expected by John. All in all an impressive bit of service in a busy time of year.
One Hour Heating & Air Conditioning came to give us an estimate for home and dryer vent cleaning. Brandon was very thorough & polite. He personally cleaned our dryer vent and checked our home vents. The heating & cooling vents were checked and found to be relatively clean. He personally cleaned the dryer vent from outside the house and lots of lint was extracted. All done at not cost, since my husband is a veteran. We were enrolled into the Heroes Club We are very pleased with this company,
Maurice and Theresa
David and Cherie Mumford
Elizabeth P. – James Island, SC
Vicky H. – Summerville, SC
Mary M. – Charleston, SC
Lawrence S. – Mount Pleasant, SC
Richard S. – Myrtle Beach, SC
Rich D. – Little River, SC
Annette & Richie K. – Myrtle Beach, SC
Toni L. – Myrtle Beach, SC