Great Job! These guys were very courteous and professional. They installed my new unit in less than a full work day. I don't see how they did that because it was a big job. They were very carful to make sure that I was comfortable with all the features and operation of my new unit. Everything was left clean and neat. Very happy with the new unit and the great service form one-hour. I have used them for years because of the high caliber of people they have working for them.
Jason was very professional and easy to understand about the equipment issue, he was able to get the cost information about the part and answered all my questions. It was very clear that putting a new part in a 13 year old unit made no sense. He explained the loan details clearly. I was very happy with my choice to install a new unit. Jason was excellent.
Daniel was very personable and helpful in diagnosing the issues we were having with our system. He looked through our warranty information and was very wonderful in helping us. I would recommend Daniel and One hour heating without hesitation. We also had a 2nd property that Ivan serviced today. Poor thing had to go into the attic. Diagnosed the issue and advised us on how to proceed with servicing. He was polite, wonderful and professional
It’s hard to explain how impressed I’ve been with One Hour. Every staff member I have had contact with is courteous, friendly and very efficient. An asset to the company.
From the replacement of our system 4 years ago to every service visit planned or not their always on time and efficient.
Their pricing is extremely competitive and combined with great service they will have my business for the foreseeable future.
Had 1 Hour Heating &Air Condition over this morning to finish up an installation of a gas furnace. I called at 7:300 talk to dispatch and a manager to send someone as fast as possible. In only a matter of minutes my door bell rang. A heating technician was at my door. Ivan the technicians name was knowledgeable quick and neat, very personable. I related well with him. So Ivan and Nick, Roger and Victor, Front office especially Michelle and all the woman in the call center. Thank you.