The service technician Ivan was outstanding professional, he found a concern he repaired the problem. Two other service companies could not find our problems. My wife and I recommend this company highly, great service, reasonable price, on time. Our system is running like new, thank you 😊 Ivan return to our home install the new thermostat outstanding job. Very professional quality service thank you. Another outstanding service serviced our heating system change batteries in our smoke alarms and vacuumed out dryer. Outstanding job thank you
Don’t hesitate to work with the team One Hour has assembled!!! The people mentioned below make it more than buying a product... they make it an assured experience with a calming and ethical approach to business.
Carlos was absolutely fantastic in every possible way. Professional, courteous, took his time to explain everything and presented us options with transparency and honesty.
Nick, Don, Maurice and team were all exceptional at every aspect of their respective roles.
Russell is a fantastic person and business leader.
Update: Steve came out at our request today 11/4 and replaced our thermostat and rewire our heat pump. He’s extremely friendly, efficient and professional.
Paul cane out today 11/18/2020 was extremely efficient, professional and knowledgeable.
Thank you Paul!
Carlos was AMAZING!!! So genuine and professional. His attitude was wonderful. He is exceptionally knowledgeable and gave reasonable quotes for service that was beneficial to my situation. He was the most pleasant and sweet employee I have ever encountered. He is DEFINITELY a great asset to this corporation and I highly recommend this company hands down over anyone else!! I am extremely happy with them!!
The Comfort Club Service call was prompt and efficient. The filter did look bad. We have recommended One Hour to our neighbor. We have had One Hour for years with no issues. AC was professional and efficient. Great service call. Our current 10 year old system needs replacing. One Hour will install a new replacement system next week. We have been consistently pleased with the One Hour staff over the last 10 years.
Shawn was awesome. I was happy they sent me the A team!! He was on time, respectable, friendly, and wanted to make sure I was happy with his company and service when he left. One reason we chose One Hour was to make sure they were going to be around years from now to continue to service our units. We like continuity of service, performance and trust. We made the right decision and are very happy.