Excellent, fast service by Buddy our repair guy! Thanks so much!😊
Todd was top notch! Ordered what we needed and so personal! Great service!😊
Wow! Service was thorough and so professional, new AC installed in 7 hours as promised! Love you guys!
John just provided us with fast, incredibly skilled service to flush out a clog in our drainage and help us reset our thermostat, thank you!!! We are good to go! Love this company and John was top notch!😊
Randy was very professional and personable. Gave our unit a thorough exam. Explained everything he was doing, answered our questions and took pictures what he had found. He explained the UV system And we purchased. He installed immediately. We purchased Hero Magic Complete. Randy gave us Awesome service!
Todd was professional, thorough, and nice. He explained things so I could grasp the concepts and no question I asked seemed too exhausting. We were given options and were able to make choices to fit our needs/budget without any pressure at all. I appreciate his demeanor and tact with my family and even our obnoxious dog. Thank you, Todd.
As a previous service tech I can be skeptical and critical when it comes to service work being performed on my home. Finally I have found a reputable company that has exceptional employees to come work on my heating and air system. Jason from One Hour Air came to my house to perform the ac rejuvenation to my system. Jason was prompt, professional and very knowledgeable. Jason had no problem taking the time to explain everything he was doing and answer any questions I had. I feel completely comfortable having Jason from One Hour Air do service work on my home. I definitely recommend One Hour Heating and Air to anyone who is in need of a system check or a complete system replacement.
Excellent experience! Truly a local company that cares about our community. Brenda scheduled the appointment and made that process so easy. I really appreciated receiving a phone call from Ivan when he was on his way, and even received a text with his picture so that my family knew who to expect at the door. He was very professional and knowledgeable, and even wore shoe covers inside our house. He thoroughly explained the issue and repaired our air conditioner so that it was cooling again before he left. We highly recommend One Hour and will benefit from their services again in the future. We love the billboards and commercials! Job well done, One Hour. We appreciate all you did for our family and continue to do for Myrtle Beach!