Great Job! These guys were very courteous and professional. They installed my new unit in less than a full work day. I don't see how they did that because it was a big job. They were very carful to make sure that I was comfortable with all the features and operation of my new unit. Everything was left clean and neat. Very happy with the new unit and the great service form one-hour. I have used them for years because of the high caliber of people they have working for them.
My technician was excellent! He was knowledgeable able to explain everything to me. He was professional
and thorough. Ivan went beyond what any other technician has done. He was able to talk to Management and explain all the trouble and repairs I had with my unit that was only 3 months old. He was able to secure a new furnace for me and even worked on contacting another technician to install the unit this Sunday! He worked very hard and every time he had to come back he always did so with a cheerful attitude. This is the one person One Hour Heating and Air needs to commend for a job well done. Ivan will definitely bring you business. Thank you for honoring and backing up your product. I have been a customer for 13 years and will always highly recommend your business.
Sincerely, Frances Hamilton
Willie Simmons is an excellent repair technician. He was very thorough and provided us with detailed explanation as to what will be done and his recommendations.
Willie is very professional, punctual, friendly and, most importantly, very knowledgeable with his field of expertise. He also has a sense of humor which is a delight.
We would like him to be our repair tech each time we need service.
He is truly a great asset to your company!
Todd did a thorough inspection of our home today. He is very personable and you can tell he loves what he does. He was so informative and identified our issue immediately. We decided to go with the duct cleaning and an Air Scrubber based on Todd’s expertise and recommendation and signed on the spot!
Peter and Q cleaned our ducts and installed our Air Scrubber today. We can smell the difference in our new clean air already. They were in and out of our home for about 9 hours and they were absolutely great. Clean, friendly, didn’t mind our pups following them around all day... very very nice guys. They changed our filters, cleaned the vent covers... the works. Very impressed with the quality of the work performed. It feels good having a go-to HVAC company!
Sean McGuire did a great job of explaining what he was doing in each step of the process. He was very conscientious getting the equipment up and down our small stairway taking extra caution not to nick the walls or knock anything off the walls. His cleanup after the work was complete was also very thorough, vacuuming all debris under each vent. The work was very thorough and I would ask for him again for future work.