From initial contact, one hour heating and air was immediate to respond on Saturday or Sunday with a comfort advisor. My schedule brought Alex and I meeting Monday. I was truly impressed with Alex as he and I walked through the current system, it's areas of concern and how to make changes to improve. Then a sit down going over every detailed option. I was again, impressed with Alex's knowledge, personal attention to detail and professionalism. Hands up not down, I predict One Hour Heating and Air Conditioning will be installing our New system and maintaining same moving forward.
Thanks again Alex, and thanks to One Hour Heating and Air Conditioning for having High Standards and having a man like Alex represent your company 👍👍👍
I am so thankful to have my AC back up and running. Moshe Chen did an amazing job and was very professional. He arrived within the scheduled time and was finished in less than an hour. He answered all of my questions and listened to what troubleshooting I had already done. I had called at 5:30am and they worked me into their schedule the same day. Oh, and the prices they charge for services were very affordable. I will definitely be calling One Hour again if needed.
Brian was great. He's a very honest and easy going guy. Taught me about some good programs that One Hour has as well but at the same time not forcing me into anything. I had a bad capacitor which he was able to figure out in minutes and the price was very fair. Highly recommend.
Tyler was phenomenal! Worked tirelessly in 100+ degree attic after lightning fried our transformer panel (Tyler showed it to me). One hour worked us in next day after storm and Tyler worked from before 3 until 5. I also purchased the Maintenance and Service Contract and was happy to hear it is free if you are a veteran, so I upgraded to the 'magic' service for a nominal fee. Price was MUCH MUCH lower than what I paid in VA Beach VA for same service and they had to come back out to re-do the work. One Hour and Tyler were GREAT...best service and value in the 15 different cities we lived during my 32 year career in the Marines! Bill Meade
Jay did an excellent job. He called and actually arrived earlier than anticipated. My system is 16 years old. Hopefully it will last longer due to this tune up. He did identify a couple of items of concern. I had him replace one part that was on the verge of failing. He educated me but didn't try to pressure. I have a home warranty but they do bare bones maintenance. I'd use them again.