Effective Date: 01/01/25
1. Introduction One Hour Heating & Air Conditioning (“Company,” “we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect your information. By using our services, you agree to the terms outlined in this policy.
2. How Consumer Data is Collected We may collect personal information from you in the following ways:
- When you request services, schedule appointments, or communicate with us
- When you subscribe to our messaging services or promotional offers
- Automatically through cookies and tracking technologies when you use our website
3. How Consumer Data is Used We use the information collected for the following purposes:
- To provide, manage, and improve our services
- To send appointment confirmations, service updates, and promotional offers
- To respond to inquiries and customer service requests
- To comply with legal and regulatory obligations
IMPORTANT NOTICE: YOUR MOBILE/MESSAGING OPT-IN DATA WILL NOT BE SHARED WITH THIRD PARTIES FOR THEIR MARKETING PURPOSES. WE DO NOT SELL, RENT, OR DISCLOSE YOUR OPT-IN DATA TO ANY THIRD PARTY FOR THEIR OWN ADVERTISING OR PROMOTIONAL USE.
4. How Consumer Data is Protected We take data security seriously and implement the following measures to protect your information:
- Encryption and secure storage of personal data
- Restricted access to personal data by authorized personnel only
- Regular security updates and monitoring to prevent unauthorized access
5. Opt-Out Instructions You have the right to opt out of our communications at any time. To stop receiving messages from us:
- Reply STOP to any of our messages to unsubscribe
- Contact us at [email protected] or call (843) 448-6867 to request removal from our database
6. Contact Information For any questions or concerns regarding this Privacy Policy, please contact us at: One Hour Heating & Air Conditioning 677 Robert M Grissom Pkwy, Myrtle Beach, SC 29577 Email: [email protected] Phone: (843) 448-6867
We reserve the right to update this Privacy Policy at any time. Any changes will be posted on our website, and continued use of our services constitutes acceptance of the revised terms.
Resale or disclosure of information to third parties:
One Hour Heating and Air Conditioning – Myrtle Beach, SC does not sell, rent, loan, trade, or lease any personal information collected at our site, including contact forms, download requests or email lists. Your phone numbers and opt-in data will not be shared with third parties for their marketing purposes.
Browser information collected on the web site:
One Hour Heating and Air Conditioning – Myrtle Beach, SC analyzes the web site logs to improve the value of the materials available on the web site.
Messaging and Marketing:
One Hour Heating & Air Conditioning will be collecting opt-in verbally from their customers. The customers will be able to opt in to receive messages either in person at their physical location, or over a phone call if the customer calls. When a customer is registered for the first time, they are asked to provide the phone number, and staff is trained to ask If the customer would like to opt in to SMS-based billing notifications, appointment reminders, dispatch notifications and job completion surveys. They will be verbally informed that “Message and data rates may apply”, “Message frequency may vary”, and they can “text HELP for support or more information and STOP to unsubscribe at any time and no further messages will be sent.” They will also be informed that their phone number will not be shared with third parties for marketing or promotional purposes.
One Hour Heating and Air Conditioning – Myrtle Beach, SC Privacy Policy Guarantee:
We value your privacy! We will never give, lease, sell or otherwise disclose your personal information. Period! Any information you give to One Hour Heating and Air Conditioning – Myrtle Beach, SC at any of our sites will be held with the utmost care, and will not be used in ways to which you have not consented. A more detailed explanation about how we safeguard your personal information is described below. If you have any questions at all about our privacy policy,
please email us.
Privacy of our email lists:
Individuals must affirmatively ask to join our mailing lists using the forms provided on this web site or other means expressly sanctioned by One Hour Heating and Air Conditioning – Myrtle Beach, SC We do not sell, rent, loan, trade, or lease the addresses on our list to anyone. In addition, we configure our list server software to refuse to divulge the email addresses of our list subscribers to anyone but authorized One Hour Heating and Air Conditioning – Myrtle Beach, SC staff, including other list subscribers.
Unsubscribe Policy:
We strive to only send e-mail to those who want to receive it. If you would not like to receive future e-mails from us, reply to any email with UNSUBSCRIBE as the subject.
Use of Website information:
You may download, view, copy, and print documents and graphics from this Website so long as your use is limited solely to personal, informational, or non-commercial purposes and you do not modify or alter the content in any way.
Except where your use constitutes “fair use” under copyright law, you may not otherwise use, download, upload, copy, print, display, perform, reproduce, publish, license, post, transmit or distribute any information from this Website in whole or in part without the express authorization of One Hour Heating and Air Conditioning – Myrtle Beach, SC (“One Hour Heating and Air Conditioning – Myrtle Beach, SC”).